Frequently asked questions
Whatever your length of stay, we encourage you to bring small items of furniture, photographs or china and your own personal linen.
Certainly. We have an in-house laundry service as well as a personal linen service for any of your items that require special attention.
Yes. Your visitors will always be made welcome, as they would in your home.
We simply lock your room and keep an eye on it for you until you’re back.
If you are away for an extended period, we will certainly discuss an adjustment to your fee.
Your room has its own direct dial telephone so you can you can use it as freely as you would like in your own home.
Any of your daily newspapers or publications will be delivered directly to your room by our reception staff.
We have a small mobile shop where we stock these kinds of items.
There is a daily choice on our menu. However if nothing appeals to you our chef will be happy to accommodate your preferences.
Our chef can accommodate your special diet and will consult with you about it.
No. If you are feeling a bit poorly we’ll be pleased to provide you with a tray service in your own room.
You can ask your doctor to visit at anytime as you would to your own home.
We always encourage everyone to keep their own doctor. However we also have a doctor who visits on a regular basis should your doctor be unavailable.
We offer flexible care packages which apt to your own personal needs.
Our services are designed to suit you on an individual basis. Payments are adapted to make them as affordable as possible while still maintaining a high standard of service.